Question 1

What types of texts do you translate?

Accepted Answer

We translate all types of content such as books, websites, blog articles, product texts, emails, brochures, and much more – anything that needs to be grammatically correct and tailored to your target audience.

Question 2

Do you also translate books or longer documents?

Accepted Answer

Yes, that's actually our specialty.

We have already translated numerous books (novels, guidebooks, etc.), often for self-publishing authors.

Question 3

Which languages do you translate?

Accepted Answer

We translate exclusively from English into German. That is our strength – and that is what we specialize in.

Question 4

Will you maintain the layout of my file?

Accepted Answer

If possible, yes. We take care to preserve formatting as much as possible.

Question 5

Do you offer certified translations?

Accepted Answer

No, we are not certified translators. Our work is suitable for publications, websites, marketing, and books – not for government agencies or official documents.

Question 6

How much does a translation cost?

Accepted Answer

That depends on the length and complexity of your text.
We offer tiered pricing and charge a rate per word. Simply send us your document, and we’ll get back to you with a fair, no-obligation quote. For more details, see our Rates (https://www.english-german-translation.com/rates)page.

Question 7

How can I pay?

Accepted Answer

You can pay easily and securely via Payoneer.
Once we confirm your project, we’ll send you a Payoneer payment link or invoice. You can pay by credit/debit card, bank transfer, or other options available in your country through Payoneer. All payments are processed safely, and you’ll receive a receipt for your records.

Question 8

When do I pay?

Accepted Answer

Smaller projects of less than 5,000 words can be conveniently paid after delivery – within 7 days.

Orders of 5,000 words or more require a 25% deposit upon order placement, with the remaining 75% due upon delivery.

For longer book projects, we can also bill in stages to ensure fair and reliable cooperation for both sides.

If you have any questions about payment or would like an individual quote, please feel free to contact us at any time!

Question 9

How long does a translation take?

Accepted Answer

We often deliver short texts (up to 1,000 words) within 1–2 days. For larger projects, we will provide you with a clear, binding and realistic schedule.

Question 10

How does the translation process work?

Accepted Answer

You send us your text and we will provide you with a quote. Once you accept, we will get started. After the translation, we will proofread the text and send you the final version.

Question 11

What if I am not satisfied with the translation?

Accepted Answer

Your satisfaction is our top priority. If, after delivery, you feel the translation doesn’t meet your expectations, we’ll provide a free revision. And if we can’t find a solution together, you’ll get your money back – no hassle, no questions asked.

Our aim is for you to be completely happy with the result.

Frequently asked questions